Dulux - Fast Trac Incubation Program
DIGITAL TRANSFORMATION : A CUSTOMER-CENTRIC AMBITION
Dulux - Fast Trac Incubation Program
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179 for an organisation , with the same level of soul searching , learning from your mistakes , and leaning on your strong fundamentals to iterate and thrive .”
DIGITAL TRANSFORMATION : A CUSTOMER-CENTRIC AMBITION
“ I believe that , as a company , customercentricity is either part of your DNA or it is not . One of the things I love about DuluxGroup is our consumer and customer culture ,” she adds . “ We ’ re relentlessly exploring ways to enhance our customers ’ experience , and better understand how technology can help them realise their goals . It gives our innovation ambition a very specific , sharp focus .”
With this customer-centricity at heart , the need for digital uplift touches many areas of the organisation . “ We are very proud of the factory we opened in 2018 in Merrifield , Victoria . In building this new plant , we applied advanced manufacturing principles , and focused on the endto-end digitalisation of all processes . This future-oriented approach has increased efficiency and quality , reduced time to market , and
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