SUPPLY CHAIN
52 increasingly important as we seek new standards and governance to make these consortiums work by building trust among strangers .” Agreeing with Huff , Rehman adds that “ Robots can be hacked just like a computer . As with any strategy around cybersecurity , it ’ s about embedding processes around authenticity of data , procedures around verification and handling of data , and ensuring that people are educated about the risks and follow institutional policies and procedures . Periodic review and testing is vital to ensure that systems are behaving as they should .”
Looking to the future of automated fulfilment operations , Huff sees the adoption of the dynamic combination of AI , machine learning and natural language processing , taking further hold within the industry in order to automate the analysis of data . “ The lifeblood of a fulfilment centre is data . While automation can help move data through a process with minimal human intervention - in most instances - automation can ’ t read , interpret and draw insights from data . This requires AI through the likes of machine learning and natural language processing . As a result ,
“ As with any strategy around cybersecurity , it ’ s about embedding processes around authenticity of data , procedures around verification and handling of data , and ensuring that people are educated ”
— Mohammed Rehman , Programme Team Leader of Computing , Arden University
APRIL 2020