TECHNOLOGY
“ People are scared of AI , but if you just make it easy for them to embark on it , they will ”
Cathal McGloin , CEO , ServisBOT
AI going next is into back-office , becoming the new business process management and elevating back-end tasks . It ’ s a useful area to apply AI because it can learn about things as it goes , it can change and adapt …”
In terms of ServisBOT , McGloin adds : “ We ’ re at a really exciting stage , the product-market fit phase . We think we ’ ve hit something really big . People are scared of AI , but if you just make it easy for them to embark on it , they will . We see a huge opportunity in actually taking the fear out of it and making it easy and low-cost to get started .”
One can ’ t help but wonder whether the serial entrepreneur will stick with his business , but McGloin is focused on creating a solution that lasts . “ The thing I am most proud of is the fact that every company I ’ ve been involved with on this whole journey , including
32 April 2018