HEALTHCARE
partners , and we do want to make a difference in terms of how the industry can grow to be even healthier – offering professional medical services embedded with customer service . “
UMH intends to expand further and with far more aggression . Chui says that it is the strategy for UMH to achieve 15 percent annual growth for the next 3-5 years with the increase in service floor area together with the consolidation of the fragmented market in Hong Kong . The dental business began in late 2013 and has proved hugely successful , so the next step is to introduce even more choice and versatility to the company ’ s services . The PRC business only commenced two years ago , and UMH is looking forward to play a key role to this underdeveloped market in the near future . Of course , the business ’ s most important relationships is with its medical professionals , and we work hard to retain their loyalty ; with no doctors , there are no patients . “ On top of basic training , our doctors receive additional training externally via our international medical counterparts , and this is part of the reasons we are able to retain them ,” Chui concludes . “ Apart from the monetary interest , we provide an element to enhance themselves in their medical expertise , which they would then be able to deliver those new skills to the customers .”
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