BUS 310 STUDY Think Big /bus310study.com BUS 310 STUDY Think Big /bus310study.com | Page 3

20.
The managers who are directly involved in creating goods and
service are known as
21.
Who would typically have responsibility for carrying out
human resource activities in a small, independent business?
22.
Which of the following is NOT a specific requirement for being
a successful human resource manager?
23.
A ____ involves the set of expectations about the exchanges
that occur between employees and employers.
24.
A sporting goods retail company hires another firm to manage
all of its payroll functions. This process is known as:
25.
As the human resource field becomes more professional, more
HR managers are acquiring the Human Resource Certification
Institute (HRCI) credential. Which organization was instrumental in
establishing that credential?
26.
The modern term used to describe the management of people is
27.
Both the military and its suppliers became more interested
person-job matching during
28.
The HRCI offers several certifications, including all of the
following EXCEPT the
29.
The widespread use of ____ has affected how HR systems are
delivered.
30.
Following the requirements of the American Disabilities Act
falls under which particular goals of HR?
31.
Refer to Scenario 1.1. Mr. See appears to be influenced by
which era of management?