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15 When a rater compares people against one another instead of using a set standard, which type of error is the rater exhibiting? 16 The process of dealing with individuals in a company who are represented by a union is called: 17 Which of the following is NOT one of the reasons that labor unions oppose the use of prison labor? 18 In negotiating a labor agreement, the union has decided that a pay raise of $1 per hour for every employee is the minimum they will accept. If they are offered less than that, they will strike. This amount is called the 19 Which of the following types of arbitration gives the parties the MOST incentive to reach a settlement on their own? 20 Which of the following is NOT a mandatory subject of collective bargaining? 21 Which of the following acts required labor unions to bargain with management in good faith? 22 Which of the following issues are receiving more attention from unions in recent years? 23 ____ is the process by which managers and union representatives negotiate the terms and conditions of employment. 24 The American Federation of Labor focused on what types of work? 25 The first major union to have a significant impact in the United States was called the