Bulk Distributor Mar/Apr 18 | Page 7

March/April 2018 Tanks & Containers B ULK D ISTRIBUTOR 7 /dKƚĂŬĞƐůĞĂƌŶŝŶŐƚŽ ƚŚĞŶĞdžƚůĞǀĞů W ith the merger of ITCO and @TCO completed at the end of last year, attention is now turning to building up service levels for the combined membership. Operating under the brand of the International Tank Container Organisation (incorporating both ITCO and @TCO), the newly merged organisation will continue to develop the programme of work that ITCO is undertaking, while also integrating and maintaining the projects that @TCO has developed over the past six years. Most of the members of @TCO have accepted an invitation to join ITCO, thereby strengthening the organisation’s profi le in Asia. Because of the ITCO Tank Container Village at Transport Logistic China 2016 in Shanghai in May, a considerable focus of ITCO’s work in 2018 will be directed towards the Asian market. But more broadly, a new version of ITCO’s e-learning programme was launched at the end of January 2018. Reg Lee, the organisation’s president, spoke to Bulk Distributor about the revised system’s key benefi ts and the need for constant change. The original system, created by Colin Rubery, has been running since December 2016 and as Lee explained, is very much still a work in progress: “The e-learning programme is intended as a working aid for the industry and when it was fi rst issued, we advised our members that it would be an evolving process; this is just our fi rst revision. We intend to make further improvements each year or so as regulations change and requirements need updating. This fi rst update took nine months to complete but we expect that subsequent revisions will take much less time,” he says. Keeping the industry updated As well as giving new starters an insight in to the tank container industry, the e-learning course allows existing employees to brush up on their skills and knowledge and keep up to date with any regulatory changes from the comfort of their desks. “ITCO has put 20-30 years’ collective experience into this one training programme, which is designed to benefi t members, suppliers and customers right across the worldwide liquid supply chain,” adds Lee. Within the programme there are four separate sections that cover the A-Z of the industry. These include its history, marketing benefi ts and the physical requirements for depot handling. Although predominantly aimed at new people entering the tank container industry, the course is a useful learning tool for marketing and other offi ce staff that may not have undergone a training programme when they originally joined their company. Often within companies people move from one department to another and training needs change. “Today every employee needs to know what is involved in the safe handling of tank containers,” Lee believes. Embracing change Refl ecting on how much the industry has changed over the past fi ve decades, he adds: “When I started in this industry over 50 years ago, the only way to learn was to sit with a senior member of dĂůŬĞ͛ƐŶĞǁŐĞŶĞƌĂƟŽŶ Talke group managing director Alfred Talke (centre) with his newly appointed members of the executive board Markus Glöckler (l) and Christoph Grunert (r) T alke is bringing a new generation onto its executive board. Markus Glöckler, 47, and Christoph Grunert, 43, are succeeding Armin Talke, 74, and Norbert Talke, 69, both of whom are moving to the advisory board. Alfred Talke, 44, will continue as group managing director. This change in the senior management team is part of the group’s long term programme aimed at creating the conditions necessary for the next stages of the group’s development. By fi lling the two executive board positions from within its own ranks and retaining two family members as active participants on the advisory board, Talke is also looking to strengthen the foundations for the group’s strategy of continuous and sustainable growth, which it has been pursuing for a number of years. Christoph Grunert will take responsibility for both European logistics activities and international project business. He has been with the company for more than 16 years and, since 2012, has been responsible for the European warehousing and value-added services division. Previously, he was instrumental in establishing and developing both the group’s business in the Middle East and its consulting and project activities. Markus Glöckler has been with Talke since 2014 and during that time has had the fi nance and controlling division and strategic procurement within his portfolio. In joining the board of directors, he will now also take responsibility for IT and for the project management offi ce. “Markus Glöckler and Christoph Grunert are the fi rst managing directors in Talke’s history not drawn from the ranks of the family itself,” noted Alfred Talke, who as group managing director and co-owner of the logistics group is a third generation member of the Talke family to fulfi l such a role. “They nevertheless personify the continuity that is so important for our family, as well as the qualities of professionalism and innovation that will enable us as a team to lead our company into the future.” staff and hope they would show you the right way to handle a tank. You were then sent to various depots to see how the tanks were handled, cleaned and repaired ready to re-enter service. Today not all companies offer this type of on the job training and most use e-learning programmes to train their staff.” Each ITCO member receives one free copy of the programme and is given the option to purchase extra copies at a discounted rate of £100. On completion of the programme, the participant will be issued with a certifi cate showing their pass rate and level of understanding. Any new company applying for ITCO membership will need to nominate one senior member of staff to complete the e-learning programme before being accepted. At the moment the programme is only available to members, but ITCO plans to offer it to both logistics and shipping companies, as well as any other businesses that are interested in the safe handling of liquid products in tank containers. New look website Alongside the revised e-learning programme, ITCO has completely redesigned and relaunched its website. “Following the merger of ITCO and @tco, we felt that we needed to change the website to refl ect our members’ needs,” Lee tells Bulk Distributor. “On top of this, our original website was 10 years’ old and needed updating. The new site incorporates the best bits of the old ITCO and @tco websites and includes the latest data technology which can be used with smartphones and tablets to push information out to members, without them having to log in. Although it’s early days we have had some great feedback from our members and look forward to hearing any suggestions they may have to improve it further.” www.itco.org