• Client satisfaction with service
• Proper documentation Explain the reasoning behind your chosen questions .
Describe how the information gathered from your questions can help to monitor and prevent future fraud and misappropriation of services .
Part 2
During the investigation , the teacher revealed to you that the client had just been treated for a communicable disease
• Identify how security was breached in this scenario and explain the impact on confidentiality and services .
• In this circumstance , how would you repair the relationship with the client and preventing it from happening again ?
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