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Property Management & Safety
The management of the properties , their maintenance , the check-in and check-out services are often complex tasks to manage for the owner who intends to rent his property . Guests are also increasingly demanding and attentive to details regarding cleanliness , hospitality and , more generally , the care of the properties . Emma Villas has always supported the owners in identifying the best solutions to property management problems , but it was necessary to take a further step in their direction and offer " turnkey " services . Over the years Emma Villas has consolidated many partnerships in the area and through them today we can offer owners , at very competitive prices , all the services related to property management and guarantee stable and lasting collaborations with qualified personnel and compliance with the highest standards of quality and security to support the lease . One of the central activities relating to property management is welcoming guests : the heart of Emma Villas ' business . In recent years , the company has developed tools and processes capable of accompanying guests from booking to check-out , efficiently and securely by digitizing the necessary steps as much as possible while maintaining the quality of the personal relationship with our clients , which we still consider a distinctive element of Emma Villas compared to any other conventional portal or tour operator .
Emma Villas can offer owners throughout the country :
• check-in and check-out services with qualified personnel ;
• ordinary and extraordinary professional cleaning services of the structures ;
• certified sanification and / or disinfection services ;
• linen rental and laundry for the lease ;
• remote property management service and management of the staff in charge of cleaning , gardening , ordinary and extraordinary maintenance of the villa : this is a desk that , in place of the owner , coordinates and has intervene on site , in the case of emergency , the internal or external personnel assigned to the property and will be able to support guests for specific needs . The complete property management service is available only in certain geographical areas of the country .
The full property management service is only available in certain geographical areas of the country . This on-site service includes the coordination of the staff dedicated to the property , the qualitative management of the rental season , the reception , cleaning and linen change , as well as the management of ordinary and extraordinary maintenance of the property , including the garden and pool . Given the large increase in the demand for turnkey management of the villas by the owners , Emma Villas is investing in order to render the complete property management service available throughout Italy . ** As specified in the paragraph relating to Smart Hospitality , a concierge service for guests is made available by Emma Villas , free of charge for clients via the Emma App , to facilitate and promote the online purchase of additional and hospitality services without generating additional burdens for the owner .
The Safe Welcome Project
VILLA KARIN - Sicily - Taormina - Messina
Emma Villas have supported their owners during the Covid-19 health emergency , through the " Safe Welcome " project , providing them with a network of qualified companies for the sanification and disinfection of structures and swimming pools , collaborating to ensure compliance with the provisions of the law on a national and regional basis for the reception and producing informative material , assistance and staff training in the various phases of the lease .