Bridging the Gap (Interior Major Project) | Page 33

HUMAN CENTRED DESIGN,
PERSONAS.
To understand how each of the different visitors will use the scheme, I created three different
personas who will use the facility for different reasons. Each persona will have a completely
different experience on a day to day basis, feeling different emotions and having a altered plan of
their day. The three personas chosen are two young adults on the autistic spectrum, as well as an
occupational therapist. Each person will have a different experience when visiting the facility, which
is explained in each individuals persona.
Figure 94.
Figure 95.
Name: Olivia
Figure 96. Figure 97.
Name: Billy
Name: Alan
Age: 18
Age: 21
Age: 23
Olivia is a young adult who is on the autistic
spectrum. She has recently begun visiting the
community centre, and is slowly finding her feet
within the facility. She grabs a coffee from the
cafe, and interacts with the staff. She makes her
way to a quiet area as she is still very new to
socialising with people she doesn’t know. Olivia
makes her way to the private areas, designed
for young adults like herself, where she takes a
1 hour yoga session to make her feel more at
ease. Her visit was short, but allows her to slowly
transition into interaction with others.
Billy is an occupational therapist, who works full
time inside the facility with young adults with
ASD. Billy teaches the users everyday life skills,
as well as supporting them on a more 1:1 basis
when needed. Billy will start his shift by managing
the autistic staff working in the cafe, and
observing their continuous development. Later
in the day he will take small groups and teach
them domestic skills within the private zone,
encouraging independent living. Billy will finish his
day meeting with carers and charities in the staff
area, to update them on development.
Alan is a young adult on the autistic spectrum,
who has been working within the cafe/kitchen for
a year now. He spends his day working alongside
chefs, and assisting other young adults with autism
to learn how to cook. Over the past year, Alan
has learnt how to distribute and count money
correctly, making correct eye contact with the
public, and earn his NVQ qualification. Alans
development has been tremendous, and has now
got a recognisable CV for future employers to
consider. Alan is currently working towards his
Culinary Skills certificate.
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