BOPDHB Annual Report 2013 BOPDHB Annual Report 2013 | Page 19

Statement of Service Performance for year ended 30 June 2013 Outcome: People receive timely and appropriate care What difference have we made for our population? Key Impact Improved health status for people with a severe mental illness Measure 2013 Achieved 2013 Target Mental health service access rates continue to improve, although the rapid acceleration recorded between 2010 and 2012 for the total has slowed and stabilised. Māori access rates continue to be well above target, and are growing. Increased percentage of people domiciled in our DHB region who access mental health services 0-19 years: Total Māori 4.65% 5.70% 4.25% 4.50% 20-64 years: Total Māori 4.86% 8.73% 4.80% 7.00% 65+ years: Total Comment 3.07% 3.51% In total, 9,559 people were recorded as accessing services for the twelve month period to March 2013. This is a total access rate of 4.49% (which is above our target of 4.42%, which represents 140 more people accessing services than had been targeted). Bay of Plenty DHB will continue to strive to meet future access rate targets. Data reported below for 2013 is to March 2013, and for the total population. 6.00% 5.00% 4.00% 3.00% 2.00% 1.00% 0.00% 2009 2010 2011 2012 2013 0-19 Improved health status for people with a severe mental illness 28 day acute readmission rate More people with end stage conditions are supported Increased number of people referred for specialist palliative care inpatient 20-64 65+ Not available at time of reporting 15% This target will be a focus area for 2013/14, and is linked to other targets such as the mental health length of stay, and our target for people to have contact within seven days, post discharge from an adult inpatient unit. 654 658 Service demand for specialist palliative care continues to grow at a rate faster than our population growth. This demand is forecast to continue into future years, and we have factored this in to our 2013/14 Annual Plan. The largest single area for palliative care support is Cancer which represents 78% of our service. 17