BOPDHB Annual Report 2013 BOPDHB Annual Report 2013 | Page 18

Statement of Service Performance for year ended 30 June 2013 Outcome: People receive timely and appropriate care What difference have we made for our population? Key Impact Measure 2013 Achieved 2013 Target People are seen promptly for acute care Increase in the percentage of people who visit ED and are seen within 6 hours 90% 95% Comment A range of actions have been agreed for 2014 to improve our performance against this measure. One of the factors impacting our ability to meet this target was the 3.2% growth in ED attendances qualifying for this measure (serviced within Bay of Plenty hospitals) from 50,814 last year to 52,448 in 2013. People have appropriate access to elective services Our Standardised Intervention Rates (SIRs) meet national expectations for: Major Joint procedures replacement 28.17 21.0 Cataract procedures 23.11 27.0 Cardiac procedures 5.83 6.2-6.5 90% 90% 2012 2013 95% 95% 95% 2013 2014 2015 Target Target Target Our 2013/14 volumes have been purchased in order to rebalance our results closer to the expected national SIRs. Although our SIR results are mixed (in terms of achievement of targets), we have delivered in excess of the target for Elective Services discharges. Please note, reported data is the latest available at the time of reporting, for the twelve months to 31 December 2012. 35 30 25 20 15 10 5 0 2010 Joints 16 2011 2012 Cataract 2013 Cardiac