Booking Blue September 2013 | Page 7

FEIERABEND MUSIC: BERLIN MUSIC WEEK Duration: September 4th – 8th @ Various Locations http://www.berlin-music-week.de/ LITERATURE: INTERNATIONAL LITERATURE FESTIVAL September 4th – September 15th @ Schaperstraße 24 10719 Berlin http://www.literaturfestival.com/ ART: BERLIN ART WEEK Duration: September 17th – 22nd @ Various Locations http://www.berlinartweek.de/ NIGHTLIFE 20 JAHRE KOMPAKT @ PANORAMA BAR Saturday 07 September HELMURT NEWTON: WORLD WITHOUT MEN @ MUSEUM OF PHOTOGRAPHY Jebensstrasse 2 / 10623 Berlin http://www.helmut-newton.com/ HIGHLIGHT BERLIN-MARATHON (40th) 29. September 2013 6 JAHRE KANZLERNACHT & KANZLER B-DAY - MONOLOC VS. DJ EMERSON, ANTE PERRY, TORSTEN KANZLER AT TRESOR Saturday, 14 September 2013 DID YOU GO TO AN AMAZING CONCERT OR SEE A HORRIBLE FILM? WRITE A REVIEW AND WE WILL PUBLISH IT IN BOOKING BLUE!! EMAIL OUR EVENT EDITORS AT [email protected] Wikings on the beach t&q invade Barcelona As you may know, our T&Q members are helping out our colleagues in Barcelona. Our beloved Ivan is currently in Barcelona on a 2-month-project. Irina and Felix will be returning shortly. Our very first pilgrim, however, was none other than Mirco Fabris, who has watched the office being built and has trained roughly 70 people who are now r e a d y f o r a c t i o n . The office is more or less the same size as the Berlin one and is still in baby shoes. Dozens of new CSEs, new seniors, new TQs and new TLs are working hard to get used to our internal processes and to meet (or rather exceed) the expectations of both the management and our customers. The job of Andreas Stremmel say to that! Don’t be jealous though, as per insider information from Felix, the Berlin coffee machines are much much better! As for Ivan, he is still busy acclimatising. He is on the right track, having had his flat warming party just the other day. We hope he will be giving us updates on a regular basis so that we can Apparently, the office location is great. The also experience the amazing city of building is located close to the Sagrada Barcelona from 1500 kms away! Familia in the Placa de les Glóries Catalanes. From the canteen you can enjoy a view of Irina reported that there are lots of friendly the Sagrada Familia. colleagues from all over the world who just joined the company and it is really nice to After work you can just walk to the beach in experience this exciting newbie feeling 15 minutes and people are constantly together with them again. playing with the air conditioning and the windows due to the heat – what would our colleagues in BCN is to make this initial process as smooth as possible and to make the Barcelona office align with the internal quality from other sites. They train and coach the CSEs to perform well and to help maintain the amazing customer service Booking.com is known for.