Bonitas Member Magazine B-Living Issue 1, 2019 | Page 4

One of the challenges throughout the healthcare industry has been the inability to connect meaningfully with members. This is critical to improving education and awareness so that members can make the most of their medical aid. In light of this, we have embarked on an exciting journey of innovation and digital transformation. The launch of our new and improved Member Zone is a positive step toward this as it will help you, our valued member, manage your medical aid membership and benefits with ease at your convenience. You can read more about this on page 24. In addition, the current economic landscape and challenges have placed strain on consumers across South Africa. To help alleviate the impact of this, we've launched our free lifestyle vouchers and discounted financial products (read page 25) which we believe will go a long way in easing the financial burden you face. Furthermore, our sponsorship for one of the world’s toughest ultra-marathon, the Comrades Marathon, will see us extending our presence from start to finish, read more on page 14. Gerhard van Emmenis Principal Officer Together we’re moving into a new era 2019 is already in full swing and we are certain it will be a positive one for Bonitas. The past six months have been a journey of transformation for the Fund and we look to continue on this path. We are pleased to announce that we improved our solvency ratio to the required 25%, well ahead of our original plan. This speaks to the resilience of the Fund and our drive to continue to provide you and your loved ones with affordable quality healthcare. We anticipate a slow but continuous growth in 2019 as our cost-saving initiatives continue. Page 3 We believe in supporting and empowering our members in leading healthy and active lives, be sure to read our article on how you can boost your child’s health and get them active on page 8 to 13. We also provide you with tips on how you can maintain your wellness on page 17. Remember all Bonitas members receive one wellness check for free yearly. If you are still struggling to stretch your benefits, read our article on page 20 with tips on how you and your loved ones can make your benefits last long and avoid additional medical expenses. We look forward to tackling this New Year as we continue to fulfil our commitment to you, our valued member, to offer quality and affordable healthcare services. Gerhard