Biscuit World Spring 2013 | Page 27

p.26 GC Tucker - BW Spring 2013_p.26 GC Tucker - BW Spring 2013.qxd 13/03/2013 09:46 Page 27 methods used. In larger plant bakeries, bakers use the latest cutting-edge technology working on production lines to manufacture large amounts of baked goods for shops, supermarkets, catering outlets and other sizeable customers. On-the-jOb training Most bakers begin their careers as apprentices or trainees with many bakery jobs requiring no specific, formal qualifications. This applies particularly to junior positions in the plant or in-store bakery sectors, where on-the-job training is provided. Aspiring trainee bakers tend to be taken under the wing of more experienced bakers and learn their trade working closely with their colleague(s), observing what they do and picking up new skills and techniques along the way. On-the-job training is a crucial part of a baker’s education and lays the foundations for a career in the industry. Learning at work provides an opportunity to get to grips with commonly used bakery equipment and machinery and understand the entire production process, for example, from measuring different weights of raw materials to the oven temperatures and recommended mixing times. However, on-the-job training needs to be supplemented by more formal, structured training. There is a definite skills gap throughout the baking industry at all levels and this may be due in part to the reliance of on-the-job training, which is ‘freely available’ and requires little upfront investment in time or money. While the increased use of parbaked products and ‘thaw and sell’ has somewhat eased the skills gap in many in-store bakeries, it has not eliminated the issue entirely. In fact, bakery trainees and apprentices who shadow their more experienced colleagues can, through no fault of their own, pick up bad habits or learn to cut corners. This may affect product quality or shelf life and create a vicious circle in which new bakers going up through the ranks learn incorrect techniques, adopt bad practices and never really truly understand how the finished baked item should look, taste or feel. back tO basi