Return Policy
Custom Compression Garments
Custom compression garments are non-returnable.
Compression Wear
Standard compression garments may be returned for credit or exchange if notified within 7 days of
receipt and the return arrives within 21 days of original ship date. Due to FDA regulation, returns must
be unused, in new condition, and in original packaging with all packaging materials and documents.
Credit will not be given or exchange initiated until BiaCare has opportunity to inspect the returned
mechandise. Shipping charges will not be credited. A 20% restock fee will be applied to all returns.
Therapy Supplies
Due to FDA regulation, therapy supplies are non-returnable.
Warranty Policy
Custom Fit Guarantee
All custom compression garments are guaranteed to be made to the measurements provided. If the
garment is not made to measurements, it will be altered for free of charge if notified within ten (10)
days of receiving the garment.
Compression Wear
All compression garments are guaranteed for workmanship for six months from the date of purchase.
If the product fails due to inferior workmanship within six months, repairs or replacement will be
made at no charge.
Therapy Supplies
Therapy supplies are guaranteed to perform as represented in sales literature. If for any reason the
supplies do not perform up to expectation, supplies maybe returned for credit.
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