Berry Street Web Docs Berry Street Core Capability Framework | Page 5

Capability and Elements
Cultivates Productive Working Relationships
• Develops and nurtures connections
• Communicates with courage and care
Delivers Quality Outcomes
• Achieves client focused results
• Adapts to , supports and manages change
Thinks Clearly
• Harnesses information and exploits opportunities
• Solves problems
• Obtains perspective through reflection , theory
Capability Indicators for the Band
• Coaches individuals in identifying development need development .
• Motivates others to succeed by providing constructive
• Provides a safe environment for people to learn from m
• Encourages teamwork by setting team goals and measu
• Stimulates discussion of differing points of view an sense of purpose from team members .
• Celebrates success with all team members ; ensures results .
• Builds collaborative working relationships across rel outcomes .
• Builds networks to increase community awareness and
• Develops and maintains constructive working relation their service area , exchanges information and facil system level .
• Models and promotes listening , dialogue and construct
• Builds a climate of trust and openness in the team wh what they really think and believe .
• Consistently communicates progress and organisationa
• Clearly and succinctly puts forward a point of view bac
• Is aware of client needs and adapts service to con clients .
• Supports the team in maintaining a client focus .
• Advocates and negotiates around the needs of parti Street and relevant service and community sectors .
• Works with managers to initiate change , build ownersh
• Identifies impediments to change and assists in th overcome .
• Responds in a positive and flexible manner to uncertai
• Leads and supports local change initiatives and provide
• Investigates information from diverse sources and ex viewpoints .
• Identifies opportunities for future development of pro Street .
• Critically questions information and uses insights gaine situation .