Berry Street Web Docs Berry Street Core Capability Framework | Page 4

Capability and Elements
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Adapts to, supports and manages change

Thinks Clearly
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Harnesses information and exploits
opportunities
Solves problems
Obtains perspective through reflection,
theory and experience

Manages Self
• Controls and manages own emotions and
behaviour
• Develops healthy protective behaviours

Capability Indicators for the Band

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Negotiates around ways to meet the needs of clients.
Encourages others to adapt to required changes through understanding the rationale.
Assists to establish plans and identify impediments to change.
Gathers information from diverse sources and explores different viewpoints.
Uses experience to analyse what information is important and how it should be used.
Maintains an awareness of the organisation and keeps self and others well informed on work
issues.
Analyses options and consequences to make decisions which may not always fit within
defined procedures.
Assists others in problem solving by testing assumptions and helping them understand
context and possible consequences of decisions.
Shows flexibility in always finding a way to resolve a problem.
Encourages others to reflect on their practice
Assists others to see how relevant theories and perspectives apply to their work.

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Understands, values and responds to different personal styles.
Provides appropriate, measured feedback to others.
Self-evaluates performance and seeks feedback from others.
Acts as a role model by practicing own self care
Practice self care
Maintains energy and willingly invests extra effort when required.
Bounces back after set backs.

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Band C/D
Demonstrates Leadership
• Inspires understanding of purpose and direction
• Builds individual and organisational capability
• Promotes teamwork

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Communicates expected outcomes and reasons for decisions for individuals and the
team.
Develops accountability by assigning responsibility to individuals, setting expectations,
reviewing and motivating performance and addressing performance gaps.
Integrates team member contributions and communicates how team objectives align
with Berry Street goals.
Delegates responsibilities to improve the skills of others.