Benham Publishing Businesss Magazines December 2013 | Page 17

24Hours 24.Hours Chris Smith Sales Manager Flip Solutions “My job is to make sure that we get the clients what they are looking for and the agreements finalised...” He said: “My day generally begins at 8.00am and the first job before I do anything else is to make myself a cup of coffee. “Although I do get out to meet clients, a lot of my time is spent in the office, overseeing the work being done by our three telesales staff and other members of the team. “In the morning, the first thing we do is review what happened the day before then we then go on to talk about the day ahead, making sure that everything is set up. “We discuss where we are with clients and new leads and what needs to be done. “It is important to set the day up properly like that and we have a whiteboard on the wall so that our team knows at what stage we are with our prospective clients. “My job is to make sure that we get the clients what they are looking for and the agreements finalised and I also liaise with our telecoms installations teams. “I am not in the office all the time. Sometimes there will be meetings to attend where I get the chance to meet our clients and prospective clients and to discuss their needs. “A lot of my time is spent raising the profile of the company so that people know what we are and what we can offer. “My working day usually ends at 6pm but it can go longer depending what is happening at the time. Getting the planning right is important for Chris For Chris Smith, the key to business success is making time for the important things and that means keeping his team updated on a daily basis. Chris is the Sales Manager for Hertfordshire company Flip Solutions, the complete provider for business telecoms services in the UK since 2001. Flip Connect (part of Flip Solutions) is a leading provider of integrated voice and data services to customers in the small-medium business market and Chris’s job is to oversee the sales operation. “My free time is important to me and I like to keep fit. On Tuesday, for example, I play touch rugby and every other day I try to go for a run. “When I can, I run in my lunchtime with a work colleague. We run for around 3 miles and it’s back to work for the afternoon. “On a Thursday night, the guys from work play five-a-side football, which I used to do as well but every time I played I damaged my knee so I have stopped doing that! I play squash instead.” INSPIRE 17