Benham Publishing Businesss Magazines December 2013 | Page 17

24Hours

24.Hours
Chris Smith
Sales Manager Flip Solutions

“My job is to
make sure that
we get the clients
what they are
looking for and the
agreements
finalised...”

He said: “My day generally begins at 8.00am
and the first job before I do anything else is to
make myself a cup of coffee.
“Although I do get out to meet clients, a lot of
my time is spent in the office, overseeing the
work being done by our three telesales staff
and other members of the team.
“In the morning, the first thing we do is review
what happened the day before then we then
go on to talk about the day ahead, making
sure that everything is set up.
“We discuss where we are with clients and new
leads and what needs to be done.
“It is important to set the day up properly like
that and we have a whiteboard on the wall so
that our team knows at what stage we are with
our prospective clients.
“My job is to make sure that we get the clients
what they are looking for and the agreements
finalised and I also liaise with our telecoms
installations teams.
“I am not in the office all the time. Sometimes
there will be meetings to attend where I get the
chance to meet our clients and prospective
clients and to discuss their needs.
“A lot of my time is spent raising the profile of the
company so that people know what we are
and what we can offer.
“My working day usually ends at 6pm but it
can go longer depending what is happening
at the time.

Getting the planning right is important for Chris
For Chris Smith, the key to business success is making time for the important things and that means
keeping his team updated on a daily basis.
Chris is the Sales Manager for Hertfordshire company Flip Solutions, the complete provider for
business telecoms services in the UK since 2001.
Flip Connect (part of Flip Solutions) is a leading provider of integrated voice and data services to
customers in the small-medium business market and Chris’s job is to oversee the sales operation.

“My free time is important to me and I like to
keep fit. On Tuesday, for example, I play touch
rugby and every other day I try to go for a run.
“When I can, I run in my lunchtime with a work
colleague. We run for around 3 miles and it’s
back to work for the afternoon.
“On a Thursday night, the guys from work play
five-a-side football, which I used to do as well
but every time I played I damaged my knee so I
have stopped doing that! I play squash instead.”

INSPIRE

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