Be a Customer Service Champion! Be a Customer Service Champion | Page 6

Practice Patience
Patience. Patience. Patience. Practice Patience.
Every day is not a great day. Your family member may have some problem or took so long in the
bathroom that will make you tardy to go to work. Sometimes the car will quit working while you are on
your way home. It’s not easy to remain calm in these situations but practice patience. It will take you
everywhere where you want to be. You may have a bad day but someone you know may have a worse
day and they need you to listen and understand them just for a minute. Your experience maybe
incomparable to the experience of others, but continue to be patient.
Be a Customer Service Champion!
• Listen Actively
• Practice Patience
• Smile Often
Lead. Achieve. Exceed.
Be a Customer Service
Champion every day!