Baylor University Medical Center Proceedings April 2014, Volume 27, Number 2 | Page 27

Medication list review Is patient receiving medications as ordered Deep vein thrombosis prophylaxis—subcutaneous heparin or pneumatic boots if contraindicated (elevated INR unrelated to Coumadin is not a contraindication) Beta-blocker for known varices or documented contraindications to beta-blockers Spontaneous bacterial peritonitis (SBP) Prophylaxis with either Cipro 500 mg once a day or Bactrim DS once a day for one of the following: 1. Previous episode of SBP 2. Ascitic fluid protein <1.5 g/dL and one of the following is present: —serum creatinine >1.2 mg/dL —blood urea nitrogen >25 mg/dL —serum sodium <130 mEq/L —Child-Pugh >9 points with bilirubin >3 mg/dL Prophylaxis, gastrointestinal bleeding: 7 days of Ceftriaxone 1 g once a day, Bactrim DS twice a day, or Cipro 500 mg twice a day Treatment Antibiotics (Ceftriaxone 1 g twice a day or 2 g once a day, unless allergic) (Consider vancomycin if hospital acquired) Albumin (1.5 g/kg on day 1 and 1 g/kg on day 3) Hepatic encephalopathy Patient carries a diagnosis: ensure lactulose and rifaximin ordered and received Acute hepatic encephalopathy: If low grade (stage 1 or 2)—lactulose 30–45 mL every 2 h orally or by nasogastric tube If no improvement in 6 hours, convert to lactulose enemas every 2 h If high grade (stage 3 and 4)—lactulose enemas every 2 h If improvement in 6 hours, convert to every 2 h lactulose orally or by nasogastric tube Figure. The daily rounding checklist. sent to the study coordinator’s office. These sheets were then audited to determine the adherence rate (the number of completed adherence sheets divided by the total number of adherence sheets reviewed). The housestaff were surveyed on the day after the end of their rotations. Phase 2 was designed to evaluate whether modifying the factors affecting adherence, discovered from the survey conducted during phase 1, would affect the adherence rate. Phase 2 lasted 5 weeks. All data were entered into a password-protected Microsoft Excel database. Data were analyzed using JMP SAS 8 (SAS Institute Inc, Cary, NC). Statistical analysis included Fisher’s exact test with a two-tailed P value. RESULTS During the 22-week study period, 232 patients were cared for on the hepatology service, 190 patients in phase 1 and 42 patients in phase 2. Of the 232 patients, 59% were men, and their mean age was 56 years. They had an average admission Model for End-Stage Liver Disease score of 17 ± 8, an average length of stay of 6 ± 7 days, and a 42% 30-day readmission rate. During phase 1, adherence sheets were completed for 87 of the 190 patients. Accordingly, the overall checklist adherence rate during phase 1 was 46%. Twenty-three of 25 unique residents who rotated during this phase (two graduated from residency) responded to the written survey. The principal reasons for nonadherence were that the attending did not prompt use of the checklist (39%), the checklist adherence sheet was not available (35%), and the housestaff forgot to do the checklist (12%). Other reasons given included lack of time, unclear protocol, “too difficult,” and “didn’t pay attention.” Based on the feedback, several steps were taken prior to phase 2 (Table). First, adherence sheets were moved from the chart used for the permanent record to the bedside chart (used for the medication administration record). This allowed more convenient medication reconciliation during bedside rounds. Second, nurses were recruited to ensure that sheets were in the chart. Third, the division chief reminded all hepatologists that checklist completion was mandatory. The phrase “mandatory checklist” was used during all correspondence. Fourth, the color of the adherence sheet was changed from white to yellow to make it more conspicuous. Fifth, data on patient outcome, length of stay, and readmission rates were presented to housestaff, nurses, and attending physicians. During phase 2, 42 patients were seen on the inpatient hepatology, and adherence sheets were completed for 35 out of the 42 patients. The difference in adherence rates between phase 1 (46%) and phase 2 (83%) was significant, P < 0.001. DISCUSSION Two major categories of factors affected guideline adherence: ease of task and physician commitment. Addressing these factors significantly increased the adherence rate from 46% to 83%. Workflow was critical to adherence. If the adherence sheet was not available at the bedside during bedside rounds, the chance that one would interrupt rounds to find it was low. Table. Approaches to and solutions for barriers to adherence Barrier to adherence Approach Galvanize institutional support Physician commitment • Attending did not prompt checklist • Low housestaff enthusiasm Invigorate support from superiors, foster coownership Presentations on patient outcomes; reminder e-mails; strengthening of attending involvement Ease of task • Adherence sheets hard to find • Adherence sheets not in chart April 2014 Solution Reminders from division chief; reminder e-mails about “