Barcelona 2015 | Page 4

Barcelona annual report also continue.” Antoni Valverde, partner at Allen & Overy, says there is considerable activity in Barcelona involving investors from the Far East and Middle East, he adds that clients in general – including local clients – are becoming “sophisticated users of legal services”. This point is echoed by Daura: “Legal and tax departments are more sophisticated in that they know more about the value of the company and they are more sophisticated in that they have ´Competition between Barcelona and Madrid benefits Spanish economy´ Speaking at the Iberian Lawyer Barcelona Annual Report Roundtable, Uría Menéndez partner Antonio Herrera said there is always a tension between the Madrid and Barcelona markets. “Madrid is at the front of the minds of investors in Iberia, but we also have very important clients in Barcelona – at the end of the day, what we want is lawyers with an international practice irrespective of where they are based,” he said. Adolf Rousaud, managing partner of Rousaud Costas Duran said there is a significant difference between the two markets. “Energy, insurance, finance and banking work is mainly in Madrid,” he said. “But there is a lot of biotechnology and pharmaceuticalsrelated work in Barcelona and this defines the different legal needs of the two cities – for example, there are a lot of regulatory bodies in Madrid.” Jordi Casas, partner at Roca Junyent, which hosted the roundtable, said foreign investment has come back to Madrid and Barcelona. He added: “The competition between the two cities is beneficial for the economy as a whole.” Rousaud said one of the challenges for Barcelona-based law firms is to “make their brand more powerful in Madrid”. Antoni Valverde, partner at Allen & Overy, argued that there is not really a distinction between the Madrid and Barcelona markets: “We´re operating in a single market – the amount of Madrid lawyers that come to Barcelona to work is remarkable and the other way around is also true – besides, there are Catalan clients that buy legal services in Madrid.” 40 • IBERIAN LAWYER • March / April 2015 more industry knowledge.” Lawyers must be transparent Casas says it is important that lawyers anticipate regulatory changes and then inform clients how the changes will affect their company. “Clients see you [lawyers] as a business partner – another change is that the contracting of legal services by clients is now done more often on a procurement model,” he adds. Casas says it is important for law firms to be transparent with clients. “Law firms have to distinguish their services – they have to be aware if the service is a commodity or whether it adds value – clients do appreciate that law firms have to be sustainable, and they appreciate having a law firm as a business partner provides stability. Trías says in-house legal teams are becoming more professionalised and the work that tends to be outsourced now is competition, litigation and M&A matters (largely because external law firms can provide big teams of lawyers). Rousaud says law firms now have to provide both commoditised and specialised services. “You have to be close to the client and you have to understand their business,” he adds. According to Agüera, while fees are low for commoditised services, there has been a “recovery in fees” for high value-added services. López says clients now often want their lawyers to provide them – in relation to certain services – with an indication of the “maximum cost”, so that they can “plan the cost schedule” of their projects. Antonio Herrera, partner at Uría Menéndez, says that convincing a client that you add value is not something that comes naturally to lawyers. “We are not natural sellers but we need to embrace this,” he adds. “We are having conversations about this with key clients.” PwC´s Daura says: “When we finish a job, we try to get an appraisal from the client – we want to find out if the client is happy and this is a good way to get a conversation going about fees, we find procurement departments have different ways of appraising the work done by their legal advisers.” Brand awareness Valverde says that although relationships continue to be crucial, brand is becoming a factor in clients´ decisions about which law firms they use. Rousaud says brand is a factor in clients’ choice of legal advisers, but he adds: “It’s more important to form a relationship based on trust with them, while price is also a consideration.” Herrera argues sophisticated clients don´t look at a law firm´s brand, they look at the record of the lawyer. López believes lawyers should make the effort to explain the value of their services. He says the “onus is on us to follow-up with clients – we need to show them that what they got was something successful relative to the cost”. One partner adds that clients often fail to understand the added value lawyers provide. “Clients tend to minimise what you do,” he says. Rousaud says that retroactive changes in regulations – such as those affecting the energy sector – creates “economic harm”. One www.iberianlawyer.com