BANZA January 2016 Issue | Page 50

Be innovative, create your own niche. Forge strategic partnerships. Give back; make an impact. Not only is this enterprise satisfying the market but it is also simultaneously contributing towards the socio-economic upliftment of the community. It employs 30 permanent staff, 24 of them being female. Many of them have worked for 10 to 15 years, chiefly because of the good working conditions and well-attended-to welfare. The group’s name is also synonymous with philanthropic pursuits. There are other stores in the periphery but they are relatively smaller: both in floor space and product range. Maurer does not deny that these are competitors, but he confidently asserts that he is giving them a run for their money. First of all, his prices are lower and come with quality products and service. His competitors, on the other hand, charge exorbitant prices, sell low-quality goods and they care less about good customer service. One other thing that gives Chez Popo a competitive edge over other stores is its strategic associations, one of them being GSR, Grandes Surfaces Reunies. It is a Be open minded and anticipate cooperative group of supermarkets, with setbacks; they offer a great impetus Maurer as the Managing Director. to improve. The group allows them to create a large capital base in a low-cost way. Furthermore, they can easily access and exploit new markets. This affords members the latitude to strike better deals with suppliers, therefore automatically reducing the selling prices. Through this, high turnover is stimulated and profit margins soar. Member supermarkets use the group brand to collectively market themselves. They promote their products through various media such as newspapers