Banker S.A. September 2012 | Page 42 
     IT
IT complexity
in banking:
model, measure
and master
‘If you can’t measure something, you can’t understand it. If you can’t
understand it, you can’t control it,’ H James Harrington writes.
40
THE BANKER
Edition 3
 
    Banker S.A. September 2012 | Page 41 
                Banker S.A. September 2012 | Page 43 
         
        
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