Banker S.A. March 2013 | Page 5

CONTENTS 35 32 07 MD’s Message Banking Association South Africa MD Cas Coovadia on the implementation of the National Development Plan 08 Profile ‘Can we be a winning nation?’ Pravin Gordhan and his plan for 2013 14 Summit The BRICS bank – do we need another development bank? BRICS member countries are pushing ahead for the establishment of their own development bank 20 Current Affairs Business and government 31 Banking IT Retail banking IT spend rockets Focusing – and spending – on customer satisfaction and revenue growth 32 Legal Viewpoint Project bonds: the future infrastructure finance in South Africa? The time is ripe for the injection of fresh life into South African infrastructure investment 35 Training Transformation has training at its core Dr Blade Nzimande on BANKSETA’s responsibilities Too many pointing fingers, writes Prof Steve Friedman 26 Customer Story Application declined Why are unsecured loans easier to get than home loans? 38 Industry Survey The Deloitte 2013 Banking Industry Outlook Financial services has become a technology business Edition 5 BANKER SA 3