MEMBER BANKS
Introducing Banking
Association Member
Capitec Bank
Q&A
Name of bank: Capitec Bank Limited
Owner: Capitec Bank Holdings Limited
Core business: An innovative banking facility offering transactions,
savings and credit, which are accessed via a paperless, card-driven
process in real-time.
Target market: Individuals in need of simplified, affordable and
accessible banking.
Core values or differentiators: Simplicity, affordability, accessibility,
personal service, transparency – you know what you get, you know
what you pay.
(www.capitecbank.co.za/about-us/focus)
Any newsworthy changes in the bank’s structure or
business in the near future?
We anticipate launching a credit card in 2013.
Is there a key product or initiative you wish to highlight?
Zero transaction fees on debit card purchases and you can withdraw
cash from tills at retailers like Shoprite, Checkers and Pick n Pay at
a flat fee of only R1.
(www.capitecbank.co.za/personal-banking/transact/fees)
CEO Riaan Stassen
International links: None
CSI: Our corporate social investment (CSI) programme focuses on
three main areas of support: high-school education, financial literacy
sponsorships and donations to community organisations.
(www.capitecbank.co.za/about-us/csi) ■
CONTACT DETAILS
www.capitecbank.co.za
Client care centre: 0860 10 20 43
[email protected]
THE CEO: RIAAN STASSEN
BCOMM (HONS), CA (SA)
Riaan Stassen (58) is the CEO of Capitec Bank, one of South
Africa’s leading banks in innovation. Since his appointment
as Managing Director in June 2000, followed by the CEO
appointment in March 2004, Stassen has been instrumental in
establishing the bank’s unique positioning, service platform,
and Capitec as a serious alternative to the existing traditional
four banks.
Prior to his banking career, Stassen gained extensive
experience in the liquor industry as Operations Director of
Distillers Corporation. His move into banking began when he
was appointed Managing Director of Boland PKS, where his
innovative insight saw the bank’s offering shift from personal
to mass-market banking.
In 2007 Stassen was awarded the Cape Times/KPMG
Business Personality of the Year award. Judging criteria for
the award included business and entrepreneurial excellence
and outstanding company performance.
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