IT
Currently, most banks are focused in the
“improve cost management” space. But, as this
paper argues, a return to acceptable levels of
ROE requires banks to look at opportunities to
leverage utilities and suppliers.
optimisation of supply chain logistics, for the “protected areas” of
automotive design itself to be addressed. Now, the design function
accesses the best talent and tools, regardless of their location.
For financial services, this “access all areas” approach to design,
innovation and talent will create the most conducive environment
for leading product design, redesigned customer interfaces and new
partnering models.
about our customer proposition? Which services and products
could be better funded, designed and delivered by collaborating
with a commercial partner? How can we acquire a healthy slice
of commercial revenue from services that traditionally focus on
internal customers? While this requires new ways of thinking
and a profound culture shift in many departments, it still remains
the most viable strategy for tackling falling demand, surplus
capacity and stagnating ROE.
AN OPPORTUNITY, NOT A THREAT
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CHANGING THE FACE OF BANKING
Banking industry leaders realise that, in no
cutti
We anticipate that a wave of “first movers” will adopt
sense can they continue to count on superthe financial services industrialisation model in the next
profits from a return to overheated markets,
two to three years. They will sharpen their competitive
and still less on limitless central government
this
solve m.
edge. Their products and services will be assembled from
liquidity injections.
proble
best-in-class components, increasing the probability that
The “to do” list is both clear and challenging.
they will outperform competitors’ in-house products.
Get ROE on t Ʌ