Banker S.A. July 2014 | Page 32

MICROFINANCING with know-your-customer (KYC) requirements,” he adds. KYC requirements form part of FICA, and stipulate that customers have to provide proof of identity, physical address and income tax number(s) in order for the relevant financial institution to validate the information. Microlenders (on or offline) are regulated by the National Credit Regulator (NCR). They are provided for under the Banking Act and may not take wholesale deposits of more than R1m, in terms of an exemption in that legislation. The NCR implements and executes the exemptions that its members fall under, regulates members and addresses complaints. The problem, says TMS Research CEO Petar Soldo, is that although parts of it are regulated, there are a lot of unregulated or unregistered lenders, and this is what introduces risk into the system. “It isn’t enough to have registered lenders who act responsibly, if people go to the unregulated lenders. “It is hard to know what is happening at present. If you look at industry reports, it seems that a lot of microloans are used for good purposes – home improvements, education, etc. But when you actually do research into the market, you see a very different picture. A lot of loans are used to buy food or pay back interest/instalments on other credit. “As formal unsecured credit is moderated or becomes harder to access, the need doesn’t go away, so people go to where they can get credit, “It isn’t enough to have registered lenders who act responsibly, if people go to the unregulated lenders.” w X