Banker S.A. July 2014 | Page 31

MICROFINANCING When the going gets tough … the tough go digital Microfinancing in South Africa is on the increase, writes Samantha Perry The lending industry doesn’t have particularly high barriers to entry. In addition, low-cost sales channels such as the internet have opened up the industry to more competitors T he digital lending space is relatively new in South Africa. While the banks have offered loan facilities via electronic channels for some time – loans via ATMs, overdraft applications via internet banking and even homeloans online (from Nedbank) – online-only lenders are a new addition to the sector. These are taking two forms: peer-to-peer lending schemes such as RainFin and Lendico, and traditional loan providers such as Wonga. Peer-to-peer schemes pair humans with money with humans who need money, via an online exchange. There is no bank in the middle and no banking licence is required – neither RainFin nor Lendico takes deposits or issues loans; rather, they hold it in trust on a third party’s behalf. The model was recently given a vote of confidence by Barclays’ purchase of 49% of RainFin, which launched in 2012. Lendico is much newer, having been launched by Africa Internet Holding (AIH) in April. AIH is supported by MTN, Millicom and Rocket Internet, and operates six ventures in nine countries in the e-commerce space. Wonga provides small short-term loans, online. Customers provide limited information (name, identity number, employment status, and so on) and approval is almost instant. Customers can apply for a maximum of R2 500 initially. Interest rates amount to 60% over a year, but Wonga prefers not to lend amounts for more than a month, it says. It doesn’t differ materially from microfinanciers such as Bayport, which provide unsecured credit and associated products, except its service is provided online only, and online end-to-end. Says Sugendhree Reddy, Head of Personal Banking at Standard Bank: “The lending industry doesn’t have particularly high barriers to entry. In addition, low-cost sales channels such as the internet have opened up the industry to more competitors. “But selling loans via the internet does come with some limitations. While it might lower costs, the limited products on offer mean that such credit providers have a limited understanding of the customers’ needs and risk. What is key for new companies is ensuring that loans are extended to customers who will be able to repay their loans. This is a capability that will have to be demonstrated over time, and will differentiate the successful businesses from the others. “The normal regulatory requirements with regard to affordability assessments are applicable for loans of this nature; however, it should be noted that non-banks such as retailers are not required to comply Edition 10 Digital Lending.indd 29 BANKER SA 29 2014/06/24 1:52 PM