Banker S.A. April 2014 | Page 37

TRAINING ‘A large percentage of managers also say that today’s applicants can’t think critically and creatively, solve problems, or write well.’ often hear employers and business leaders complaining that their demand for talent is not being met by the current supply. A survey in the US by St. Louis Community College found that more than 60% of employers say applicants lack crucial ‘communication and interpersonal skills’. A large percentage of managers also say that today’s applicants can’t think critically and creatively, solve problems, or write well. What seems to be required is a collaborative effort by employers and educational leaders to shape the most urgent directives for the future of education, with the help of extensive two-way feedback. As the demographics of the workforce and skills-needs keep shifting rapidly, education policy leaders, university systems, and industry leaders must work together to build a competitive workforce by modifying the education system to provide market-relevant hard skills, and also proactively nurturing ‘soft’ skills. like empathy, creativity, and leadership among current and prospective employees. The author, Dr Retha du Randt, is a senior lecturer in Unisa’s Dep