2023
BONITAS SOS : EMERGENCY MEDICAL SERVICES
Europ Assistance is the designated service provider for Bonitas SOS . This includes all emergency medical services for Bonitas members and their registered dependants .
WHAT DOES THIS BENEFIT COVER ?
Emergency medical response by road or air from the scene of the medical emergency
Transfer to the closest appropriate medical facility by road or air
Instructions on how to manage the emergency while waiting for the ambulance ( e . g . start CPR )
Inter-hospital transfers ( subject to authorisation ) in accordance with Scheme Rules
Virtual Doctor consultations via the Bonitas Member App ( Available 24 / 7 )
WHAT DO I NEED TO DO IN THE CASE OF A MEDICAL EMERGENCY ?
1Call 0860 555 505 .
Provide your name , telephone number and medical aid number .
2Give a brief description of the incident and the severity of it . Provide the address / location ( road name , number and nearest crossroad ) of the scene of the incident . Stay on the phone and ensure that Bonitas SOS has all the details of the incident .
WHAT HAPPENS IF I DO NOT USE BONITAS SOS IN AN EMERGENCY ?
The member needs to make use of Bonitas SOS in an emergency so that they can facilitate the case and make use of suitably qualified and available service providers . Should the member not contact the emergency number they may be held liable for the full cost incurred .
DISPLAY YOUR BONITAS SOS STICKERS PROUDLY
When you join Bonitas , you will receive specially designed Bonitas SOS car stickers . Please ensure that these are attached to your vehicle as described in the letter sent with the stickers .
DETAILS FOR BONITAS SOS
Call : 0860 555 505 Email : bonitasclaims @ europassistance . co . za OR bonitaspostauth @ europassistance . co . za Bonitas SOS queries : customercare @ europassistance . co . za
0860 002 108 | bonitas . co . za | | 060 0702 491 type ‘ Hi ’ to start a session
Bonitas Member Magazine Issue 4 | 2023
21