BONITAS SOS :
OUR NEW DEDICATED EMERGENCY MEDICAL SERVICE
2022
The safety of our members is always a priority . We are therefore , pleased to announce our dedicated new emergency medical service , Bonitas SOS . Bonitas SOS has been available since 1 May 2022 .
Run by our partner , Europ Assistance , Bonitas SOS offers you access to a wider pool of emergency medical service providers . This will help you and your beneficiaries get the emergency support you need , when you need it .
We trust that the launch of Bonitas SOS will provide all our members with peace of mind when it comes to medical emergencies .
Europ Assistance is the designated service provider for Bonitas SOS . This includes all emergency medical services for Bonitas members and their registered dependants .
WHAT DOES THIS BENEFIT COVER ?
Emergency medical response by road or air from the scene of the medical emergency
Transfer to the closest appropriate medical facility by road or air
Instructions on how to manage the emergency while waiting for the ambulance ( e . g . start CPR )
Inter-hospital transfers ( subject to authorisation ) in accordance with Scheme Rules
Virtual Doctor consultations via the Bonitas Member App ( Available 24 / 7 )
WHAT DO I NEED TO DO IN THE CASE OF A MEDICAL EMERGENCY ?
1Call 0860 555 505 .
Provide your name , telephone number and medical aid number .
2Give a brief description of the incident and the severity of it . Provide the address / location ( road name , number and nearest crossroad ) of the scene of the incident . Stay on the phone and ensure that Bonitas SOS has all the details of the incident .
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Bonitas Member Magazine Issue 2 | 2022