Ask the Doctor
Hi Doctor I usually get my tax certificate from Bonitas via post but I haven ’ t received anything yet . When will it be available and will you post it to me as usual ? Ron
Hi Ron The Bonitas Medical Fund 2021 tax certificates , will only be available in July 2021 and , unlike previous years , the certificates will only be available on our digital platforms - Member Zone , Bonitas Member App or Bonitas WhatsApp Line . You can log into the Member Zone by visiting www . bonitas . co . za , download the app from your app store or access the WhatsApp line by adding the number 0600702491 to your contacts and typing the word ‘ Hi ’ to start a conversation . Tax certificates from previous years will also be available on these platforms .
Hi Doctor A couple of weeks ago I slipped and fell in the kitchen and injured my left upper arm and shoulder . My husband drove me to the emergency room at the hospital where I received assistance . I have since noticed that the claim was paid from my savings account and not my hospital benefit . Surely this is wrong ? Lena
Dear Lena Sorry to hear about your accident , I hope that you are recovering well . Claims are only paid from the hospital benefit when you are admitted to hospital , have a planned pre-authorised surgery or treatment in hospital .
When you visit the emergency room / casualty department at a hospital it is treated as a consultation with a GP and paid from day-to-day benefits or savings , depending on the option you are on . Some hospitals require you to pay this amount upfront and then claim the money back from Bonitas . Other options such as BonCap will require you to pay a co-payment .
Good afternoon Dr Both my parents have high blood pressure and I ’ ve heard that it is genetic . How can I tell if I have it ? If I do have high blood pressure , what can I do to reduce it ? Nozipho
Dear Nozipho High blood pressure or hypertension is known as a silent killer because people often have no symptoms . Although there is no known cure for hypertension , you can take steps to prevent it .
A good idea would be to complete a wellness screening check . This includes a blood pressure test so that you can see how you measure up . Once you ’ ve completed the screening and depending what plan you ’ re on , you can access the Wellness Extender benefit . This benefit can be used for consultations with a dietician , biokineticist or physiotherapist and even for a smoking cessation programme .
Leading a healthier lifestyle is a great way to reduce your risk of developing hypertension . Try eating a balanced diet that is rich in fruits , vegetables and lean sources of protein such as fish and skinless chicken breasts . Limit alcohol , fat , salt and caffeine and , if you are a smoker , stop smoking ! You should also try exercising regularly – either walking , running or cycling for 30 minutes a day .
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Bonitas Member Magazine Issue 2 | 2021