AVI Systems Pro Support covers all the bases .
With AVI Systems Pro Support , you can always count on real people responding to problems in real time . Our support team understands the intricacies involved with fully integrated audio visual systems because they design so many themselves . As a result , we can diagnose operator error , repair products and maintain your entire system in a more timely and affordable manner .
AVI Systems can also help protect your investment with Asset Tracking — a database inventory of all your audio visual equipment and accessories , their integration dates , serial numbers , service records and life expectancies . This makes support and budget planning much more precise and cost-effective .
Plus , AVI Systems offers operator training for you and your staff , potentially minimizing the impact of user error and extending the life of your system .
AVI SYSTEMS PRO SUPPORT DELIVERS :
• Unlimited telephone support
• Unlimited on-site support visits
• Unlimited operator training
• First response for on-site support visits
• Loaner projectors and flat screens ( under 50 ”)
• Continuing ( two ) “ Re-Certifications ” per year
• Certified per AVI Systems ’ standard Pro Support checklist
• Recycling fees included
• Repair or replacement of hardware electronics guaranteed
• Transferable to new owners
• Asset Tracking and end-of-life reporting
• 24 / 7 remote monitoring with Watch Dog
DID YOU KNOW ?
80 % OF ALL TROUBLE CALLS ARE “ OPERATIONAL ” ISSUES AND NOT HARDWARE OR WARRANTY ISSUES !
WE CAN IDENTIFY SIMPLE FIXES EARLIER , SAVING YOU TIME AND MONEY .