AVI Systems Pro Support covers all the bases.
With AVI Systems Pro Support, you can always count on real people responding to problems in real time. Our support team understands the intricacies involved with fully integrated audio visual systems because they design so many themselves. As a result, we can diagnose operator error, repair products and maintain your entire system in a more timely and affordable manner.
AVI Systems can also help protect your investment with Asset Tracking— a database inventory of all your audio visual equipment and accessories, their integration dates, serial numbers, service records and life expectancies. This makes support and budget planning much more precise and cost-effective.
Plus, AVI Systems offers operator training for you and your staff, potentially minimizing the impact of user error and extending the life of your system.
AVI SYSTEMS PRO SUPPORT DELIVERS:
• Unlimited telephone support
• Unlimited on-site support visits
• Unlimited operator training
• First response for on-site support visits
• Loaner projectors and flat screens( under 50”)
• Continuing( two)“ Re-Certifications” per year
• Certified per AVI Systems’ standard Pro Support checklist
• Recycling fees included
• Repair or replacement of hardware electronics guaranteed
• Transferable to new owners
• Asset Tracking and end-of-life reporting
• 24 / 7 remote monitoring with Watch Dog
DID YOU KNOW?
80 % OF ALL TROUBLE CALLS ARE“ OPERATIONAL” ISSUES AND NOT HARDWARE OR WARRANTY ISSUES!
WE CAN IDENTIFY SIMPLE FIXES EARLIER, SAVING YOU TIME AND MONEY.