August 2014 August | Page 50

Autobarn Member Update | by Tristan Wiggill Barnstorming success Pretoria’s Mayville Spares/Onderdele were among the very first businesses to join the Autobarn buying group back in 2012, going from strength to strength ever since. T he booming spares outlet is a family affair, with Eddie Engelbrecht and his son, Manie Engelbrecht, ably running the show. Eddie’s wife and daughter are also involved, taking care of the administration. Mayville Spares has operated successfully from Paul Kruger Street since 2001, not surprising given that commandeer Eddie has a wealth of experience to draw from having been in the motor industry for “decades”. The company employs fifteen people and specialises in parts sales, which reflects that Mayville Spares carry not only fast movers, but also hard to come by spares parts. As it is, the premises has 640m² of space at its disposal, which Eddie uses to store excess product, ideal for special promotions and sales. ➲ The business is easily accessible to passing vehicles with lots of parking for customers “While batteries are seasonal, we sell everything to lots of different customers. The self-service/DIY products are also very popular around here.” ➲ Like father, like son as the saying goes, with Manie on the left and dad Eddie on the right “We joined Autobarn primarily because of the increasing amount of competition in the area,” Eddie explains. “All of the major franchise parts retailers are within close proximity to us. In such a competitive environment, one cannot remain independent forever. We are very proud to say that we belong to Autobarn.” Eddie insists on running a formalised business that does not cut any corners. “We keep everything under one roof and work six days a week. Name brands are very important to us as our customers place little trust in unknown products. Autobarn’s preferred brands, such as Jonnesway tools, are always popular. Our customers are also very price aware,” he reveals. Strangely enough, June 2014 was the best ever month for the business, with batteries a big hit due to the cold weather. “Our drivers are well-trained and never have any accidents,” Eddie says proudly. Eddie and Manie are both delighted with the consultative approach of Autobarn. “Autobarn is constantly in touch with us and they do very extensive research into the products and brands that the members stock. They always ask for our input and opinions, which they value highly. Our preferred suppliers are actually decided by Autobarn members. Because everyone has a say, you feel like part of a family.” Customer service is also of paramount importance. “We try to help any customer with whatever problem they have, no matter how small and we strive to be different and unique,” says Manie. This friendly approach and the expert input from Autobarn will no doubt stand Mayville Spares in good stead well into the future. “Lastly, but most importantly, we at Mayville Spares would like to glorify our Heavenly Father, without whom, our success would not be possible,” says Eddie. ➲ Name brands are a strong attraction for customers The company also stocks some unusual, hard to find items. “We stock old Land Rover parts from the pre-1995 era and parts for game ranger vehicles are often in demand as well.” Mayville Spares makes deliveries as and when needed, catering to faraway places like Hartebeespoort and even Bronkhorspruit. Terry Brand says, “Mayville Spares are committed Autobarn members that make a huge contribution to the success of Autobarn, giving their full support for all initiatives. We are proud to be associated with this Pretoria landmark.” For more information on Autobarn, contact Terry Brand on 011 477 3612. | words in action 48 AUGUST 2014