Mystery shop of All Saints
During our mystery shop at All Saints, we found that there was a common misconception that this experience would challenge yet improve our overall thoughts of the company on a whole. However, due to starting this experience early in the morning we found many problems with the stores overall experience shopping. These problems include;
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•Lack of range of sizing (may be due to delayed delivery)
On a whole, we believe that these problem would not have arisen if more staff were working at this time. We know that this would not happen from
afternoon onwards as more staff are set to work due to the demand of the location.
On the other hand, we experience numerous positives while shopping. These include;
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(the stock checker device)
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As the positives are out weighing the negatives, we would definitely return to the store to purchase products in the future.