T r av e l
P o l i cy
S e c r e ts
HOW TO GET BUY-IN THROUGHOUT THE OFFICE
BY LISA KAHAN, WRITER
oday’s workforce is more multigenerational
than ever before. Baby boomers sit
alongside millennials and Gen Xers are
paving the way for, gulp, Generation Z, and while
stereotypes abound—baby boomers prefer face-to-
face meetings, millennials are glued to their phones,
Gen Xers only respond to email—the fact remains
that offices have always contained a healthy mix
of personalities.
T
So how do you succeed in getting an entire
department, or even company, of diverse individuals
to willfully, and perhaps even cheerfully, accept
travel policy changes? The answer is less about
responding to generational differences, than it is
about knowing your audience. Take the time to
get to know your travelers—their preferences, what
motivates them and what modes of communication
they prefer—and you might be happily surprised
with the response come implementation time.
Elevating the Art of Business Travel
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