ARRC Journal June 2016 | Page 5

Competing Narratives in Hybrid Warfare Channel Analysis: TV Penetration in LATGALE Region (G+32) x ca 25 Figure 2: Information environment estimates for Latgale region within the exercise scenario High consumption of television media for news and entertainment level of coherence required to be effective in labor organisations, etc., and then mapped talked about on each of the different plat- Clear forms. segmentation in audiences between Latvian and for Bothnian programming communicating in an unfamiliar information them against their propensity violence and language environment. against their congruence or dissonance with All of to this was fascinating and gave us Access Bothnian language TV tre- heavily constrained via BDR control of local media our objectives and narrative. It is through detailed staff work and creative mendous insight, but we needed one more 2 corporations and agencies thinking that we can manoeuvre in the infor- The heat maps for each of our hotspots al- layer of information before we could really leverage this understanding. When we add- ed our traditional target audience analysis in the form of a “heat map”, we were in a posi- tion to develop a targeting strategy and then find ways to enter the conversation in order to compete effectively in the local information space. We laid out each of the various target audiences, everything from ethnic minorities, to organized armed groups, to local religious and municipal leaders, key media influencers, lowed for the development of our targeting strategy, which target audiences did we want to affect and to what aim (Figure 3). Then by leveraging our newfound understanding of the content of the conversations in each of our hotspots, we were well postured to start joining the conversation and adjusting our messaging carefully tuned to the regional nuances, specific target audiences and con- sistent with the appropriate medium. It is this mation domain with the same effectiveness that we manoeuvre armed formations, but this requires greater appreciation of the informa- tion domain as a military domain and a realiza- tion that if we fail to understand and compete in this domain, we have essentially ceded it to our adversaries. Perception is reality and it is within the information domain that perception is shaped. Colonel John T. Harris, US Army, is the Chief of Information & Influence Operations within the Joint Fires and Influence Branch at HQ ARRC. Pro-BDR AG Pro-BDR AG Pro-BDR AG Red Warriors Red Warriors About the author: - - Red Warriors NA/Unity/UGF GovLVA NA/Unity/UGF SC SC GovLVA SC GovLVA BEM BEM NA/Unity/UGF BEM Local BRE BRE Govt Local Local Govt Govt Support for BFOR Narrative BRE + - Support Support for BFOR BFOR Narrative for Narrative Figure 3: Ex ARRCADE FUSION exercise scenario targeting strategy diagram + + 5