ARRC Journal 2018 | Page 6

ARRC JOURNAL MULTINATIONALITY – HARNESSING ITS STRENGTHS AND MINIMISING ITS FRICTIONS Maj Gen Roberto D’Alessandro (ITA-A) “Working in international organisations and living in foreign countries is not only an adventure and experience for life, but it also generates issues. Some issues you can prepare yourself for during the phase prior to posting, and others will come at a later date and unexpectedly, but, that is why it is called an adventure.” NATO is a multi-national organisation. It gets its strength through being an alliance of 29 nations behind a common goal - Peace in Europe. However, that very strength can easily become weakness without careful management and understanding and nowhere is this truer than within the military headquarters of the NATO Command Structure (NCS) and NATO Force Structure (NFS). The NCS and NFS bring together the best and brightest of NATO’s military personnel. Selected by their nations for their abilities as soldiers, sailors and airmen, they are sent as ambassadors for their Nation and their Service. As military professionals they are often at the top of their game, trained and educated to a high level, and destined for promotion. But the challenges they face once in post are numerous and, if not understood and managed, potentially damaging. Language The most obvious challenge is language. Inter-operability is a phrase frequently used in conjunction with multi-national operations, and usually refers to non- compatible equipment. But inter- operability is much more than that; it starts with people understanding each other. Within the NCS/NFS it is the people not equipment that are the critical capability. A ‘non-compatibility’ of understanding makes command and control harder and can endanger our rate of success. In ancient history a story was written about the Tower of Babel; the people who were building it were able to do so initially because they spoke the same language but when language failed the task failed. This principle counts for international organisations as well. Without a common and clear understanding of our doctrine, processes and tasks, a NATO headquarters can easily become a box of expensive but incompatible parts rather than a finely-tuned engine. While language is a beautiful thing and our ability to integrate 29 nations something to be proud of, how do we minimise the friction of language? Here are three thoughts: • As nations, we must prepare our people in a good and sufficient way so they can maintain themselves. Language classes before posting help to overcome the most common communication problems, but they do not teach dialect or colloquialisms. • As Headquarters, we must stick to one Italian Army Major General Roberto D’Allesandro, deputy commander for the Allied Rapid Reaction Corps, speaks with an ARRC British Army officer during Exercise ARRCADE Fusion 2015 6 ALLIED RAPID REACTION CORPS operational language, write down most of our procedures and practices and stick to them.