TROUBLESHOOTING
First try the solutions suggested here to possibly avoid a service call.
If you experience
Possible Causes
Solution
Temperature and Moisture
Temperature is too warm.
The refrigerator has just been Allow 24 hours following installation for refrigerator to cool
installed.
completely.
The controls are not set
correctly for the surrounding
conditions. Adjust the controls a setting colder. Check temperature in 24 hours.
See the “Using the Controls” section.
The door(s) are opened often
or not closed completely.
Allows warm air to enter
refrigerator. Minimize door openings and keep doors fully closed.
A large load of food was
recently added. Allow several hours for refrigerator to return to normal temperature.
Demo mode is on. Turn off the Demo mode. See the "Using the Control" section.
Holiday mode is on. Turn off the Holiday mode. See the "Using the Control" section.
The refrigerator air vent(s)
are blocked. If air vent located in the middle rear of fresh food compartment is
blocked by items placed directly in front of it, the refrigerator will
get too cold. Move items away from the air vent.
The controls are not set
correctly for the surrounding
conditions. Adjust controls a setting warmer. Check temperature in 24 hours.
See “Using the Controls” section.
Temperature is too cold in the
temperature controlled drawer. The control is not set
correctly for the items stored
in drawer. Adjust temperature setting. See the “Using the Controls” in the
“Refrigerator Use” section.
There is interior moisture build-
up.
NOTE: Some moisture build-up
is normal. The room is humid. A humid environment contributes to moisture build-up.
The door(s) are opened often
or not closed completely.
Allows humid air to enter the
refrigerator. Minimize door openings and close doors completely.
The door(s) are blocked
open. Move food packages away from door.
A bin or shelf is in the way. Push bin or shelf back into the correct position.
Storing liquid in open
containers. This adds humidity to the refrigerator interior. Keep all containers
tightly covered.
The door is opened often or
left open. Minimize door openings and close drawer completely after use.
The door has poor door seal. Ensure door seals are making full contact with the refrigerator
cabinet to allow for an adequate seal.
Temperature controls are not
set correctly. See the “Using the Controls” section for recommended
temperature settings.
Temperature is too cold in the
refrigerator/crisper.
There is frost/ice build-up in the
freezer compartment.
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