Apparel Online India Magazine May 2nd Issue 2018 | Page 26

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TEXPERTS

Building business on values

rofessionalism’ is a word often

‘ Pused to describe the working style of a successful company. Yet, how many companies, particularly in the textile sector, can claim to even understand the real meaning of this word, let alone practice the business philosophy in its true context! Many times, we hear that a family business or home-grown company has appointed a CEO and is claiming that they have turned professional … But is that really the yardstick of measuring professionalism? Recently, Apparel Online had the pleasure of meeting the amazing team of Mumbaibased Texperts – Yatish Pandey, Sharad Sanghai, Asit Parikh and Deipak Hamirwasia – who shared the management structure of the company and what‘ professionalism’ means to them …, a truly enriching experience!

An organisation that is laid on the basic principles of the traditional‘ Hindu Undivided Family’ system where collective gains are bigger than personal gains, Texperts is an association of like-minded professionals who align to the same visions and goals. In this journey to nurture entrepreneurs, not professional employees, the company has seen some failures too …, but the success of the business model greatly outnumbers the failures.
“ The core of the company is that it’ s a platform not an individual-driven company with a solid management structure. We all come from a professional background and do our work in a structured way with
“ The core of the company is that it’ s a platform not an individual-driven company with a solid management structure. We all come from a professional background and do our work in a structured way with passion.”
– Yatish Pandey
“ It’ s like we gradually choose our customers and suppliers, and we take a lot of time choosing the right ones because it’ s very difficult to find such people and they are not wrong but just different from us.”
– Asit Parikh
passion. We still have a culture to take major decisions with the entire team, we started it long back and we always take our people into account. So there are no ego issues, that’ s why we don’ t have designations on our cards, but internally we have complete clarity as to whose role is what. This structure was at our core when we started, and we are still doing the same, as we know we grew because of the collaborations,” says Yatish, one of the founder directors of this‘ unique’ organisation.
Trading in the textile value chain from yarn to finished product, both within and on a global platform is just a part of the business of Texperts.“ What we are trying to do is to look at every aspect of the customer’ s business and facilitate it. We try to figure out what actions we can take so that he can have a more sustainable business. How we can contribute to his work is our main job,” avers Yatish. In pursuit of this goal, the company not only provides what the customer wants, but also suggests ways to have a better business.“ We have an in-house design team that can offer him what he wants and also tell him other similar alternatives which will add value to their product. That’ s where our creative and proactive measures come in,” adds Sharad.
Every action of the company and its directors stems from the 5 sanskars( values) that form the foundation of Texperts. Each of these values are a commitment
by every member of the Texperts’ team to the organisation and its customers. The values are set out on priority basis.“ We never compromise, but if two set of values clash because of certain circumstances, then the priority of the value is honoured,” shares Deipak. Also, it is these core values that set this company apart from other organisations in the trading business.“ When anyone talks about business, they talk about profits and money. We four never talk about money matters; we talk about business profits( never individual profits). You may hear it as a philosophy but it’ s true, the core of the business is our 5 sanskars; anyone who cannot abide by it can’ t be here. When people join in after a time they become those core values to an extent that even if they leave, many come back because they find it difficult to work anywhere else, and those who don’ t come back were never meant to be here,” reasons Yatish.
All four admitted that training people to match the values is not easy, and Yatish spends a lot of his time in organisational development.“ When we started, it was really difficult; today it’ s not because there is an environment wherein the people who don’ t match will get filtered. In the beginning, we invested a lot of our time to focus just on people. We have a systematic induction plan, an event management team that celebrates all events creatively. We just play and live like a family,
26 Apparel Online India | MAY 16-31, 2018 | www. apparelresources. com