Apparel Online Bangladesh Magazine November Issue 2018 | Page 70
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H&M's digital and offline outlets to be clubbed for
better shopping experience
Sweden-based leading fashion label
H&M has signed an international
collaborative deal with Klarna,
Europe’s leading payment
provider. The partnership will
see Klarna combining the fashion
brand’s digital and offline outlets
to offer the shoppers a smooth,
personalised and an attractive
shopping experience.
The collaboration will further
witness the payment provider
boosting the label’s Club1 payment
programme, offering a better
omnichannel payment service along
with an efficient post-purchase
assist in the label’s app and various
other services.
It is pertinent to mention here
that H&M Club is a technology-
based loyalty programme, where
shoppers get points for shopping in
outlets or online and can later use
those points to avail discounts on
their favourite merchandise along
with invitations to exclusive events
and much more.
influential, relevant and favourable
experience for the brand’s shoppers
in 14 H&M markets. The first phase
of this integration is touted to go
live next year in Sweden and UK
markets.
Notably, the second largest
apparel retailer will also make
an investment in Klarna. The
equity investment exhibits a joint
dedication and plan towards the
continuous development of smarter
marketing where improvement
is consistent in a bid to meet the
transforming anticipations and
choices of the shoppers.
Additionally, Klarna’s single
technological program is going
to allow an end-to-end consumer
journey in all of H&M’s channels,
including frictionless in-store,
mobile and online payments,
hassle-free deliveries and returns
and the flexible option to select
when and how to pay, providing its
renowned ‘try before you buy’ pay
later service.
All of these services will be merged
into the next stage of the H&M app
and H&M Club. The result will be an
Karl-Johan Persson, CEO, H&M
said in a press release issued
that the brand is pleased with what
Klarna has attained so far and
now both the organisations will
work in tandem to take the modern
shopping experience to the next
level. “This strategic collaboration
between H&M group and Klarna is
based on a joint persistent focus
on offering high-end consumer
experiences,” Persson said.
On the other hand, Sebastian
Siemiatkowski, CEO & Co-founder,
Klarna elucidated, “Consumers
will not forgive unnecessary
complexity or when their retail
experience does not leverage the
insight available to make their
engagement smart, personal
and easy.”
Uniqlo opens its biggest store in south-east Asia
Japanese fast-fashion brand,
Uniqlo, opened its biggest ever
flagship store in the Philippines
recently. This is also Uniqlo’s
largest store in the entire south-
east Asian region.
The store occupies two floors of
the Glorietta 5 shopping centre
in Manila. Since its opening in
Philippines in 2012, Uniqlo has
opened 51 outlets in the country.
Tadashi Yanai, Founder, Uniqlo,
expressed happiness over the
launch of the store in the country.
The store will be offering world-
class shopping experience to its
local and international customers.
Substantiating further on the
above, Tadashi said that the state-
of-the-art design, as well as the
huge LED displays, will make it the
largest ever flagship store in the
country.
The newly opened retail store is
already being compared to its
stores in London, Paris, and New
York. Like in its other stores,
Uniqlo Manila will
display exquisite collections of
LifeWear, in addition to having
exclusive sections for innerwear
and winter outfits.
The store has managed to catch
everyone’s attention mainly
because of the Filipino touches
to the design of the store. Uniqlo
70 Apparel Online Bangladesh | November 2018 | www.apparelresources.com
Philippines also ran a campaign
across the nation, called ‘Our
Future is Here’, leading up to the
opening of the store.