Apartment Trends Magazine October 2019 | Page 20

" Sometimes the law mandates using a great many words to say nothing at all. The statute dictates that the landlord will commence remedial action within 24 hours for an issue that “materially interferes with the tenant’s life, health or safety” or within 96 hours for the long list of less serious required repairs (working appliances, leaking roofs, hot water etc.), but it doesn’t say what commencement might be. response time, statements like we will commence remediation work by “inspecting the problem to determine what needs to be done”, “causing a maintenance representative to respond to the unit”, or “ordering necessary replacement parts” will go a long way to creating “commencement” when it might otherwise not exist. Obviously, the greater the progress on the repair, the more likely a landlord will be able to win the argument that the steps taken within the mandated time- frame represent commencement. The more information that may be available regarding the scope and timing of the work, the more meaningful the information that can be provided to the resident. Other than making promises that can’t be kept, there is nothing wrong with providing more information than the statute requires. However, given However, when little progress can be anticipated within the mandated " the short time for the response and the mandatory minimum content, there will be times when the even the most diligent and transparent landlord will be forced to make very little information sound like statutory compliance. For those times consider: We intend to make all necessary repairs. We will commence the repair process by inspecting and diagnosing the problem to determine needed supplies, equipment and repair person(s) within ____ hours. We will be entering the unit for that purpose during this time- frame. We estimate that the repairs will be completed when the necessary materials and repair persons can be coordinated at the unit. 11TH EDITION (2019 SUPPLEMENT) F O R R E N TA L H O U S I N G I N C O L O R A D O THE 11TH EDITION OF THE LEGAL HANDBOOK HAS BEEN UPDATED AND A SUPPLEMENT IS AVAILABLE FOR DOWNLOAD. IT INCLUDES UPDATES TO THE FOLLOWING CHAPTERS: • • • • • APPLICATIONS & SCREENING LANDLORD’S ENTRY RIGHTS WARRANTY OF HABITABILITY AND DUTY TO REPAIR EVICTIONS BED BUGS AND PEST INFESTATION DOWNLOAD THE SUPPLEMENT AT WWW.AAMDHQ.ORG MUST HAVE AN OWNER/MANAGEMENT MEMBERSHIP LOGIN TO DOWNLOAD 18 | TRENDS OCTOBER 2019 www.aamdhq.org