Consultations

Our processes are stronger , and our policy initiatives are better , when our communities have a voice in matters that impact them .

Throughout the year , we engaged with more than 1,140 stakeholders – including patients , physicians , other health-care organizations and the general public -- in consultations on topics such as medical professionalism , proposed registration changes , regulating physician assistants and modernizing our Out-of-Hospital Premises Standards .

Citizen Advisory Group

In 2023 , CPSO continued to rely on the feedback provided by the Citizen Advisory Group ( CAG ). This is a very important group and we utilize them to ensure we include patient and caregiver voices into our policies .

CAG members ’ insights and lived experiences were reflected in CPSO ’ s updated Decision-Making for End-of- Life Care policy . The expectations were reframed to focus on the discussions that inform end-of-life care decisions and aim to balance physician professional judgment with patient requests .

The CAG ’ s insights were also invaluable in validating our What to Expect When Receiving Virtual Care from Ontario Doctors companion resource for the public .

Equitable Care

In 2023 , our work continued to be informed by our ongoing understanding of how issues of Equity , Diversity and Inclusion affect the care individuals receive . This awareness is reflected in how we update policies , and train and educate our Board of Directors , committee members and staff . In 2023 , we highlighted the unique barriers two patient groups face in accessing care : patients facing ableism , and patients experiencing homelessness or housing insecurity .

Beyond these specific priorities , we continued critical discussions about how racism , discrimination and colonialism remain a threat to the health-care system ’ s ability to deliver equitable care . As part of this effort ,

CPSO ANNUAL REPORT 2023

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