Right-Touch Regulation 2021 |
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Total Concerns Managed in 2021 |
Concerns Received Per Year |
Resolution Process Used |
NATURE OF ISSUES BROUGHT TO INQUIRIES , COMPLAINTS AND REPORTS COMMITTEE |
1,258 # of OPEN CONCERNS January 1,2020
+ 4,173
# of NEW CONCERNS received in 2021
- 3,639 # of CONCERNS CLOSED in 2021
= 1,792
# of OPEN CONCERNS December 31 , 2021
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3,483 20204,173 20213,248 PHYSICIANS RECEIVED A COMPLAINT IN 2021
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47 % Early Resolution
32 % No Action12 % Advice / Remedial Agreement
4 % Caution / Undertaking1 % Referral to Discipline |
74 % were related to CLINICAL PRACTICE
CLINICAL PRACTICE
Record Keeping 13 %
Test Management 8 %
Communication 15 %
Prescribing 7 %
Diagnosis 8 %
|
38 % were related to PROFESSIONALISM
PROFESSIONALISM
Ethics 10 %
Communication 23 %
Boundary / Sexual Impropriety 3 %
|
7 % were related to PRACTICE MANAGEMENT
PRACTICE MANAGEMENT
Records Transfer 2 %
Staff Communication 2 %
Infection Control 1 %
|
15 CPSO ANNUAL REPORT 2021 |