Annual Report 2020 | Page 2

PSO Icons : Flaticon . com Modernized approach to physician advertising Provided input into a critical care triage protocol Launched QI Partnership Program for hospitalbased physicians Developed provisional license for final year residents due to COVID-19 pandemic Made 700 Courtesy Calls Received 3,483 concerns Increased Twitter followers by 20 % Made 420 employee identified improvements PHYSICIANS Increased Instagram followers by 235 % Enrolled 2,204 physicians in QI Program Registered new physicians 2,683 44,223 ACTS & FIGURES REGULATED