Decreased the time to complete all types of complaint files ( including early resolution ) by 52 % |
Decreased the time to write an ICRC decision by 86 % |
Provided a membership fee reduction for MDs on parental leave . |
Adapted policies to recognize realities of pandemic |
Launched eDialogue |
Promoted issues of Equity , Diversity and Inclusion |
Reduced the number of ongoing cases by 60 % |
MADE PHYSICIAN BURNOUT A PRIORITY ISSUE |