CPSO INFOGRAPHIC
2018
Total Investigative Files Managed in 2018
5,281
Newly Registered
Doctors
2,692 # of open files
January 1,2018
4,276 # of new files
received in 2018
+
-
4,719
36,961
Physicians
in Active
Practice
=
2,249
# of files closed
in 2018
=
# of open files
December 31, 2018
We closed more files in 2018 than we
received. This was the first time that has
ever happened at the College.
How Files Were Managed
29%
Early Resolution
Investigative Outcomes
3,523
Physicians received a
complaint in 2018
2 DAYS
Average response time to
contact complainant
Top reason why a physician
receives a complaint:
Communication
Concern
43% 18.9% 7.5% 2.3%
No Action Advice/
Remediation Caution/
Undertaking Referral to
Discipline
CPSO ANNUAL REPORT 2018 // page 2