Infrastructure to support growth and support delivery
• An Asset Management Plan was developed and endorsed by the Board to ensure
that all assets owned by Interrelate are sufficient in meeting the future needs and
objectives of the organisation.
• New data network specifications developed and proposals sought in order to meet
future growth and service delivery priorities relating to technology.
Marketing and promotion
• Development of new brand and marketing materials.
Policy review
• Review of over 30 policies and processes.
• Review of delegations to achieve control at appropriate levels.
Program improvements
• Establishment of Service Practice Groups across agency with regional representation
to inform practice.
Supervision
• Review of the clinical Supervision and Support Framework.
Training
• Review of training programs; now includes training needs analysis and organisational
training plan.
• Implementation of a Manager’s Development Program.
• Provision of information and further training in regard to policies and procedures
related to workplace practices and behaviours.
• Development and implementation of organisational induction days for new staff.
Workforce planning and development
• Interrelate’s accreditation process was reviewed and the Staff Excellence Framework
launched.
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