Analytics Magazine Analytics Magazine, September/October 2014 | Page 46

soc ial me d i a Five measures of social media karma Return on investment: Quick wins and fundamental measures of posts, tweets, blogs, pings and uploads. By Kshira Saagar P ost, tweet, blog, ping and upload are some of the poignant actions in the social media universe. Like, share, re-tweet, favorite, re-blog and download are the karmic reactions that help assess the validity and credibility of your actions in the same universe. Almost all organizations these days spend quite a lot of financial and human resources to understand and make sense of their social media actions, leading to the eventual reactions. And a surprising 49 percent of CMOs are unable to quantify social media impact on their companies. 46 | a n a ly t i c s - m a g a z i n e . o r g Facebook Insights, Twitter Analytics, YouTube Analytics, LinkedIn Analytics and Pinterest Analytics are some places that offer their own analytic platforms to measure your social media karma. But what should these measures be about? Let’s look at the five fundamental measures that will serve as quick-wins to analyze your social media karma. Measure 1: The “Who” – Who is the core group of your audience base? Getting a pulse of your audience and the crowd that comes looking for you is always the key. Instead of shooting in the w w w. i n f o r m s . o r g